Jarrett Small Animal Clinic PA at 2201 W 25th St. Ste A in Lawrence, Kansas

Customer Reviews about Jarrett Small Animal Clinic PA

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  Dr.Jarett/Dr.Hyde I had been going to Dr. Jarett for 5 years at the time she went Crazy. I brought my very sick dog in and she required her to have to stay 3 -4 nights. When I came to get my dog Dr. Jarett was trying to keep her imprisoned with a lien. I did not like this we had a verbal agreement the bill came up to $668 and she wanted to keep her kenaled until the entire bill was paid off and still charge me for each night she had to hold a lien on her( it was racketeering). I had been going to this lady for 5yrs I had never had any over due balances I always paid up front $668 was just too much for me to pay in one exchange. Our agreement was I would pay half up front then give her 2 post dated checks for the rest. Dr. Jarrett was still being really aggressive with me in a very unprofessional manner so I just told her well if you are willing to keep my sick animal imprisoned you must really care more about money than the animals well being. Dr. Jarrett went crazy she cussed me out she kept trying to pick things up off the front desk to throw at me finally her staff intervened and my husband took our 3 year old out to the car because despite her presence and my husband reminding the Dr. She was in the office Dr.Jarrett really didnt register that she was being inappropriate. Dr. Jarrett went to the back while I talked to her very nice staff but she kept storming from the back yelling at me and cussing at me and continuing to act like she was going to assault me and picking up pens and staplers and acting like she wanted to throw them at me really bad I mean she was having a fit. I stayed calm in disbelief and tried to ignore her so I could wrap up my business and get out of there. I addressed her a few times during her tantrum hoping I could make her compose herself and calm down I told her that i couldn't believe she acted like this in her place of work and threatened one time to call the cops if she touched me. Obviously she has severe mental illnesses or the stress of work is catching up to her or maybe because she owns this practice she believes she has no consequences for her actions. Even after all that I paid her like I promised and have not been back since she lost a loyal customer that day because she could not control her temper and became unhindged. Poor business practices!
  January 08, 2017

  by Jasmine Garland

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Today: 07:30 am — 06:00 pm

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About Jarrett Small Animal Clinic PA in Lawrence